Privacy Policy

This Privacy Policy (“Policy”) applies to the operations of Runway Wealth Management (also referred to as “we” or “us”). This Policy explains how we manage your personal information. We safeguard your privacy and the confidentiality of your personal information and are bound by the Australian Privacy Principles, which are set out in the Privacy Act 1988 (Cth) (the Act).

 

Runway Wealth Management takes data privacy seriously. We recommend that you read this Policy in full so that you understand how we collect, use and communicate personal information. Should you have any questions or queries about our Privacy Policy, we recommend you contact us.

 

Kinds of personal information we collect and hold

Personal information is any information that could reasonably be used to identify you.

 

Sources of personal information

In most cases, we will collect personal information directly from you. We will obtain your consent to collect sensitive information unless we are required or permitted by law to collect it without your consent.

 

Our telephone, video and/or audio communications with you may be recorded for training and operational purposes. We will obtain your consent to record these communications with you unless we are required or permitted by law to collect it without your consent.

 

Runway Wealth Management may be required to collect personal information about you from third parties. We will obtain your consent to collect this personal information unless we are required or permitted by law to collect it without your consent.

 

Generally, we will only collect information about you that is reasonably required to allow us to provide our services to you. 

 

You may choose not to provide your personal information

If you choose not to provide your personal information, we may not be able to offer and provide our services to you. 

 

Collection and storage of personal information 

We may collect your personal information if you use our online services, complete our documents or forms or speak to one of our employees. 

 

Your personal information is recorded in our computer systems, databases and in paper records held in secure environments. We may utilise related bodies corporate, agents and third party suppliers for data storage services.

 

We will take reasonable steps to ensure the personal information you provide over the internet is held securely. However, we cannot warrant the security of information you give us or that you receive from our website during transmission. Information may be retained on our web servers and with our web hosting provider. We will endeavour to destroy or remove any personal information that is no longer required to be held by us unless we are required or permitted by law to retain the information.

 

When you visit our websites, we use internet technologies, such as cookies, to collect general statistical information and to assist you to use our online services. We do not collect personal information from cookies or use cookies for marketing purposes. We collect statistics on web pages visited (including time, date and number of “hits”) browser information and search requests but we do not record your personal information when you visit our websites. You may alter the settings on your own website browser to disable or not accept cookies. However, this may impact your use of our website. 

 

Anonymity and pseudonymity

There are limited circumstances where you may be able to deal with us anonymously or by using a pseudonym if you request to do so. In most circumstances, it will not be possible for you to deal with us in this way.

 

Use and disclose your personal information

We will only use or disclose your personal information in ways that you would reasonably expect, including for a purpose made known to you, so that we can provide and market services to you and a purpose required and/or permitted by law. For any other uses that you might not expect, we will seek your consent.

 

When we contact you for marketing purposes, we will allow you to opt out of our marketing. Further, you may opt out of our direct marketing programs at any time by contacting us using the contact details provided in this Policy. 

 

Disclose of personal information 

We may disclose your personal information to: 

• any person authorised by you;

• our service providers in Australia and overseas (that provide accounting or administration services to us in Australia);

• a mail house, records management company or technology services provider (for printing and/or delivery of mail and email, including secure storage and management of our records);

• government bodies and agencies; 

• a dispute resolution organisation; 

• any person, as advised by you or required in order to carry out instructions provided by you. 

 

Disclosure to overseas recipients

Where personal information has been disclosed to an overseas recipient, there is a possibility that in certain cases that recipient may be required to disclose it under a foreign law. Where this occurs, such disclosure is not a breach of the Act.

 

Accessing and seeking correction of your personal information

Maintaining accurate, complete, and up-to-date personal information is essential for us. When you use our services, engage in general correspondence, or communicate with us, please verify that the information we have about you is correct.

 

You can request access to your personal information at any time and ask us to correct any inaccuracies. There are no restrictions or fees for making corrections or changes to your personal information.

 

Notices and our contact information 

If you would like more information about how we manage your personal information, wish to request access to or correction of your personal information, or if you have a complaint, please contact us via the following methods: 

 

Address: PO Box 133, Varsity Lakes, QLD 4227

 

Phone: +61 7 2113 4200

 

Email: info@runwaywealth.com

 

Runway Wealth Management takes any complaints seriously. You may apply to the Federal Privacy Commissioner to have your complaint investigated. 

 

Changes to our Privacy Policy 

We may update this Policy occasionally and without prior notice. If we make important changes to how we handle your Personal Data or to the Policy itself, we will strive to inform you through the Website or via other methods, like email. We recommend checking this Policy regularly on our website for the most up-to-date information about our privacy practices.